This section is used to access Remote Support after organizing a time and day with a technician
You must first contact our support team to organize a
time and date for one of our technicians to log on to your computer, to assist you with
the support problems you are experiencing.
If you haven't already done so click here to
Contact Support
Step 1.
Click here to launch the
Remote Desktop support program.
Step 2. Once the program is running, click on
Allow Remote Control (see below):
Step 3. Record the "Your ID" and email it
to the technician wanting to access your system.
Step 4. Once the technician attempts to log on, you will need to click
Accept to grant them access.
Note: you need to be at the computer to allow our technician to access your
computer.
Problems? Contact Webmaster